Legal & Policies
Everything that governs your relationship with Tayo Host — written in plain language, not legalese. Registered Data Controller with Kenya's ODPC. GDPR compliant.
Our Policy Documents
Privacy Policy
How we collect, use, store, and protect your personal data. Covers Kenya DPA 2019 and GDPR compliance.
Terms of Service
The rules governing your use of Tayo Host services, payment terms, account obligations, and our liability.
Refund Policy
30-day money-back guarantee details, what is refundable, what is not, and how to request a refund.
Acceptable Use Policy
What you may and may not do with Tayo Host infrastructure. Prohibited content and activities.
Cookie Policy
What cookies we use, why, which are essential vs optional, and how to manage your preferences.
Your rights over your data
Under the Kenya Data Protection Act 2019 and GDPR, you have full rights over your personal data. To exercise any of these rights, email privacy@tayohost.com. We respond within 30 days.
Access your data
Request a copy of all personal data we hold about you.
Correct your data
Ask us to fix inaccurate or incomplete information.
Delete your data
Request erasure where we have no legal obligation to retain it.
Data portability
Receive your data in a machine-readable format.
Object to processing
Object to processing based on legitimate interests or direct marketing.
Withdraw consent
Withdraw consent for analytics or marketing at any time.
Contact for legal matters
Each policy has a dedicated contact address. Use the correct one for faster routing.
Tayo Host Ltd, Mash Building, Cpt Mungai Street, Eastleigh, Nairobi, Kenya 00610
Registered Data Controller — Office of the Data Protection Commissioner (ODPC), Kenya