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Cookie Policy

Last updated: 31 March 2026

This Cookie Policy explains how Tayo Host Ltd ("Tayo Host", "we", "us", "our") uses cookies and similar tracking technologies on our website at tayohost.com and its subdomains.

Cookies are small text files placed on your device when you visit a website. They serve different purposes — some are essential for the website to function, others help us understand how visitors use our site, and others are used for advertising. This policy tells you exactly what we use and why.

For questions about this policy contact us at legal@tayohost.com. This policy should be read alongside our Privacy Policy.

1. What Are Cookies

1.1 Cookies

A cookie is a small text file stored on your device (computer, phone, or tablet) by a website you visit. Cookies allow websites to remember information about your visit — such as your login status, preferences, or the contents of a shopping cart — so the site works properly when you return or navigate between pages.

1.2 Similar Technologies

In addition to cookies, we use similar technologies including web beacons (also called pixel tags or clear GIFs), JavaScript tags, and local storage. These work similarly to cookies and are used to track interactions and deliver functionality. For simplicity, all of these are referred to as "cookies" throughout this policy.

1.3 First-Party vs Third-Party Cookies

First-party cookies are set directly by tayohost.com and are used to make our website work properly. Third-party cookies are set by external services that we use, such as Google Analytics or Meta (Facebook). Third-party cookies are governed by the privacy policies of those third parties, not by Tayo Host.

2. The Cookies We Use

2.1 Strictly Essential Cookies

These cookies are required for the website and client portal to function. They cannot be disabled. Without them, services you have requested — such as logging into your client account or completing a purchase — cannot be provided. No consent is required for strictly essential cookies under applicable law.

Session cookies (tayohost.com)
Keep you logged in during your visit to the tayohost.com website. Expire when you close your browser. Set by: Tayo Host. Duration: Session.
Authentication cookies (my.tayohost.com)
Keep you logged into your WHMCS client portal at my.tayohost.com during your session. Required to access your account, manage services, and complete payments. Set by: Tayo Host / WHMCS. Duration: Session.
CSRF protection cookies
Protect you from cross-site request forgery attacks by verifying that form submissions on our website originate from you and not from a malicious third party. Set by: Tayo Host. Duration: Session.
Load balancing cookies
Ensure that your requests are consistently routed to the same server during your visit for a stable user experience. Set by: Tayo Host infrastructure. Duration: Session.
Cookie consent cookie
Remembers your cookie preferences so we do not ask you again on every page visit. Set by: Tayo Host cookie consent tool. Duration: 12 months.

2.2 Analytics Cookies

These cookies require your consent. They help us understand how visitors use our website so we can improve it. They collect information in an aggregated, anonymised form and do not identify you personally.

Google Analytics 4 (_ga, _ga_*, _gid)
Collects information about pages visited, time spent on the site, how you arrived at the site (search engine, direct, referral), your browser type, operating system, and screen resolution. IP addresses are anonymised before being sent to Google. Set by: Google LLC. Duration: _ga persists for 2 years; _gid expires after 24 hours. Data sent to: United States (Google LLC), subject to Standard Contractual Clauses.
Google Search Console
Google Search Console does not set cookies on website visitors. It is a tool we use to monitor how our website appears in Google search results. No visitor data is collected via cookies by this tool.

2.3 Marketing and Advertising Cookies

These cookies require your explicit consent. They are used to show you relevant advertising on other websites after you have visited tayohost.com, and to measure the effectiveness of our advertising campaigns. These cookies track your browsing behaviour across multiple websites.

Facebook Pixel (_fbp, _fbc)
Tracks pages you visit on tayohost.com and reports this data to Meta (Facebook) to enable retargeting advertising — showing you Tayo Host advertisements on Facebook and Instagram after visiting our website. Also used to measure conversions from Facebook ad campaigns. Deployed via Google Tag Manager. Set by: Meta Platforms Inc. Duration: _fbp persists for 3 months. Data sent to: United States (Meta Platforms Inc.), subject to Standard Contractual Clauses.
Pinterest Tag (_pin_unauth, _pinterest_sess)
Tracks pages you visit on tayohost.com and reports this data to Pinterest to enable retargeting advertising and measure conversions from Pinterest ad campaigns. Deployed via Google Tag Manager. Set by: Pinterest Inc. Duration: Up to 1 year. Data sent to: United States (Pinterest Inc.), subject to Standard Contractual Clauses.
Google Tag Manager
Google Tag Manager itself does not set cookies or collect personal data directly. It is a tag management system that we use to deploy and manage the Facebook Pixel, Pinterest Tag, and Google Analytics tags on our website without modifying code. The cookies set by those individual tags are described above. Set by: Google LLC.

2.4 Functional Cookies

Functional cookies remember your preferences to improve your experience. We currently use a limited number of functional cookies:

Language preference cookie
Remembers your preferred language if you have selected one. Set by: Tayo Host. Duration: 12 months.
Cart cookies (my.tayohost.com)
Maintains the contents of your hosting cart between pages during a purchase session. Set by: Tayo Host / WHMCS. Duration: Session.

3. Third-Party Cookies and International Transfers

Several cookies on our website are set by third-party services based in the United States. By accepting analytics or marketing cookies, your data will be transferred to and processed in the United States. These transfers are protected by Standard Contractual Clauses approved by the European Commission, and where applicable, by the EU-US Data Privacy Framework. The third parties whose cookies we use are:

4. Your Consent and Cookie Preferences

4.1 How We Obtain Consent

When you visit tayohost.com for the first time, a cookie consent banner is displayed. You can choose to accept all cookies, accept only essential cookies, or customise your preferences by category. We do not load analytics or marketing cookies until you have given your consent. Your consent is recorded and stored so we do not ask you again on every visit.

4.2 Changing Your Preferences

You can update your cookie preferences at any time by clicking the cookie settings link in the footer of our website. You can withdraw your consent to analytics or marketing cookies at any time, and the relevant cookies will be removed from your browser.

4.3 Browser Controls

You can also control cookies through your browser settings. Most browsers allow you to view, block, and delete cookies. Note that blocking strictly essential cookies will prevent you from logging into your client account and completing purchases on our website. Instructions for managing cookies in common browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Opera: Settings → Advanced → Privacy & security → Site Settings → Cookies

4.4 Opting Out of Google Analytics

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

4.5 Opting Out of Meta Advertising

You can manage your Meta advertising preferences, including opting out of interest-based advertising, through your Facebook or Instagram account settings under "Ads" → "Ad Preferences", or via the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

4.6 Opting Out of Pinterest Advertising

You can opt out of Pinterest interest-based advertising through your Pinterest account settings under "Privacy and data" → "Personalisation", or via the Digital Advertising Alliance opt-out tool.

5. Cookies and the Law

Our use of cookies is governed by the Kenya Data Protection Act 2019, the EU ePrivacy Directive (for visitors from the European Economic Area), and the EU General Data Protection Regulation (GDPR). Under these laws, strictly essential cookies do not require consent. Analytics and marketing cookies require prior, informed, and freely given consent before they are activated. We are committed to complying with these requirements and only activate non-essential cookies after you have given your consent through our cookie banner.

6. Cookie Retention Periods

Cookies are retained for the periods set out in Section 2. As a general summary:

Strictly essential session cookies
Deleted automatically when you close your browser.
Session only
Cookie consent cookie
Remembers your preferences for one year before asking again.
12 months
Google Analytics (_ga)
Standard Google Analytics retention period.
2 years
Google Analytics (_gid)
Short-term session tracking.
24 hours
Facebook Pixel (_fbp)
Meta standard retargeting window.
3 months
Pinterest Tag
Pinterest standard retargeting window.
Up to 1 year
Functional preference cookies
Remembers your language and display preferences.
12 months

7. Changes to This Policy

We may update this Cookie Policy from time to time as we add or change the cookies we use, or as the law changes. When we make material updates we will post the revised policy on this page with an updated effective date and, where appropriate, notify you through our cookie consent banner. We encourage you to review this page periodically.

8. Contact

WhatsApp / Phone
+254 796 096 075
Post
Tayo Host Ltd, Mash Building, Cpt Mungai Street, Eastleigh, Nairobi, Kenya 00610

Questions about this policy?

Contact us at legal@tayohost.com and we will respond within 30 days.

Email Us
Support Hours

Mon–Sat, 8am–8pm EAT